Hyundai Capital UK Ltd (HCUK) is a joint venture company established by Santander Consumer UK and Hyundai Capital Services Korea in 2012. It operates under the Hyundai Finance, Kia Finance and Genesis Finance brands, providing funding solutions for both retailers and consumers. The role of Business Development Manager will be working for Hyundai Finance covering the Midlands territory.
Reporting into the Sales Director for Hyundai Finance and working with approximately 16 dealers within an appointed region, the key purpose of this role is to develop the sales of our Finance and Insurance products through the dealer channel and help maximise the sales of new and used vehicles, whilst ensuring our wholesale revenues are both maximised and protected. Intrinsic to the role is the managing and monitoring of the compliance aspect of our own business, and that of the dealer.
1. General strategic
Under the guidance of line management, develop a sustainable and profitable business relationship with all allocated dealers, with specific focus on:
Develop a quarterly activity plan detailing call visit schedule and key focuses during these visits based upon the strategic goals established for the role with line management and actions highlighted during Finance and Insurance Reviews.
These actions should be recorded using the HUB.
3. Budgetary control
Deliver the annual sales plan in line with the prescribed volume and profit requirements through on-going review, development and monitoring of opportunity within your region and costs with your line manager.
Establish a sound working relationship with all dealers within your region at the appropriate level, as well as OEM counterparts as appropriate.
5. People development
Working in conjunction with the Sales Directors, identify, develop, plan, deliver and review coaching and training sessions within your region to maximise dealer performance for both conquest and renewals opportunities.
6. Business development
Working in conjunction with line management, develop a clear understanding of support levels and using this information develop a strategy to maximise support to Hyundai Capital by growing loyalty, increasing volume and reducing the Trade Cycle.
7. Competitor Activity
Provide regular feedback on competitor activity both within your region and nationally to assist in the development of new campaigns and strategies.
8. Customer retention program
Maximise customer renewal programs (Kia LINK) by ensuring timely and comprehensive dealer activity and accurate feedback within your region.
Assist in shaping the customer renewal programs through providing regular feedback to the Marketing Communications Manager and Line management.
8. Risk and Compliance
In line with the company’s risk and compliance statement of responsibility and objectives, identify risks, incidents and breaches, in accordance with company policies and department procedures. Ensure all activity, including personal data usage, advertising and communication content, are compliant from a legal, regulatory and business perspective. Manage and motivate dealers to offer a compliant sales process which gives customers an adequate product explanation, a Treating Customers Fairly focus, to adopt a regulated complaints handling procedure and to carry out other compliance tasks as requested.
Carry out any other tasks from time to time as may reasonably be requested.
Must be capable of developing coherent high-level (strategic) plans as well as detailed project/programme level plans.
Must possess good written and verbal communication skills and be able to effectively communicate with and present to both internal and external stakeholders across all business levels.
Must be an excellent team player, able to establish strong working relationships with stakeholders, colleagues and business partners.
- Time Management
Must display sound time management skills by delivering activity within prescribed timeframes through the effective prioritisation of actions across multiple projects and on-going programmes within their appointed region, factoring in travel time and the required logistics.
- Influencing and negotiating skills
Must be able to engage with internal and external stakeholders in order to reach mutually beneficial business outcomes.
Given the scope of this position it is essential that the job holder has the following experience:
- Has worked within the ‘captive’ motor related financial services industry or has worked in a motor manufacturer sales and marketing environment
- Excellent and proven track record of achieving/exceeding sales targets
- Proven track record of account management
- Proven ability to negotiate and influence both internally and externally at all levels
- Has an appreciation of legal, regulatory and compliance issues relating to the use of customer data and is familiar with the principles encapsulated within ‘treating customer fairly’ code of conduct
- Excellent Time Management and problem-solving skills
In addition to the above it is expected that any candidate is able to display a good understanding of the general market sector, can exhibit sound business acumen, have excellent interpersonal skills and is comfortable and confident when dealing with Senior-level management.
- Has the appropriate level of education or professional related qualifications
- This is a fixed term contract position, circa 7 months
- The jobholder must possess a full driving licence
- Base salary circa £40,000 per annum
- Performance based quarterly bonus – sales incentive scheme
- Company car
- Competitive company pension scheme
- 27 days holiday, exclusive of bank/ public holidays