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Business Development Manager (Hyundai) – Fixed Term Contract

  • Type: Contract
  • Location: Home Based
  • Posted: 11 days ago

Background

Hyundai Capital UK Ltd (HCUK) is a joint venture company established by Santander Consumer UK and Hyundai Capital Services Korea in 2012. It operates under the Hyundai Finance, Kia Finance and Genesis Finance brands, providing funding solutions for both retailers and consumers. The role of Business Development Manager will be working for Hyundai Finance covering the Midlands territory.

Job Purpose

Reporting into the Sales Director for Hyundai Finance and working with approximately 16 dealers within an appointed region, the key purpose of this role is to develop the sales of our Finance and Insurance products through the dealer channel and help maximise the sales of new and used vehicles, whilst ensuring our wholesale revenues are both maximised and protected. Intrinsic to the role is the managing and monitoring of the compliance aspect of our own business, and that of the dealer.

Key Accountabilities

1. General strategic

Under the guidance of line management, develop a sustainable and profitable business relationship with all allocated dealers, with specific focus on:

  • Ensuring the dealer is equipped to offer our products in a compliant manner under current regulation
  • Monitoring the product mix, cancellations and complaints of the dealership and assisting in addressing problems when necessary
  • Maximising dealer sales by promoting our range of finance products
  • The use of TCM products to shorten the change cycle
  • Integration into OEM and dealer activity
  • The use of our insurance and add on products to maximise profit
  • Conducting regular finance and insurance reviews with dealers to highlight performance and look for growth opportunities
  • Manage the company’s wholesale exposure via close monitoring of the dealer performance

2. Planning

Develop a quarterly activity plan detailing call visit schedule and key focuses during these visits based upon the strategic goals established for the role with line management and actions highlighted during Finance and Insurance Reviews.

These actions should be recorded using the HUB.

3. Budgetary control

Deliver the annual sales plan in line with the prescribed volume and profit requirements through on-going review, development and monitoring of opportunity within your region and costs with your line manager.

4.Stakeholder engagement

Establish a sound working relationship with all dealers within your region at the appropriate level, as well as OEM counterparts as appropriate.

5. People development

Working in conjunction with the Sales Directors, identify, develop, plan, deliver and review coaching and training sessions within your region to maximise dealer performance for both conquest and renewals opportunities.

6. Business development

Working in conjunction with line management, develop a clear understanding of support levels and using this information develop a strategy to maximise support to Hyundai Capital by growing loyalty, increasing volume and reducing the Trade Cycle.

7. Competitor Activity

Provide regular feedback on competitor activity both within your region and nationally to assist in the development of new campaigns and strategies.

8. Customer retention program

Maximise customer renewal programs (Kia LINK) by ensuring timely and comprehensive dealer activity and accurate feedback within your region.

Assist in shaping the customer renewal programs through providing regular feedback to the Marketing Communications Manager and Line management.

8. Risk and Compliance

In line with the company’s risk and compliance statement of responsibility and objectives, identify risks, incidents and breaches, in accordance with company policies and department procedures. Ensure all activity, including personal data usage, advertising and communication content, are compliant from a legal, regulatory and business perspective.  Manage and motivate dealers to offer a compliant sales process which gives customers an adequate product explanation, a Treating Customers Fairly focus, to adopt a regulated complaints handling procedure and to carry out other compliance tasks as requested.

10.  Other

Carry out any other tasks from time to time as may reasonably be requested.

Key Competencies

- Planning

Must be capable of developing coherent high-level (strategic) plans as well as detailed project/programme level plans.

- Communication

Must possess good written and verbal communication skills and be able to effectively communicate with and present to both internal and external stakeholders across all business levels.

- Teamwork

Must be an excellent team player, able to establish strong working relationships with stakeholders, colleagues and business partners.

- Time Management

Must display sound time management skills by delivering activity within prescribed timeframes through the effective prioritisation of actions across multiple projects and on-going programmes within their appointed region, factoring in travel time and the required logistics.

- Influencing and negotiating skills

Must be able to engage with internal and external stakeholders in order to reach mutually beneficial business outcomes.

Required Experience

Given the scope of this position it is essential that the job holder has the following experience:

  • Has worked within the ‘captive’ motor related financial services industry or has worked in a motor manufacturer sales and marketing environment
  • Excellent and proven track record of achieving/exceeding sales targets
  • Proven track record of account management
  • Proven ability to negotiate and influence both internally and externally at all levels
  • Has an appreciation of legal, regulatory and compliance issues relating to the use of customer data and is familiar with the principles encapsulated within ‘treating customer fairly’ code of conduct
  • Excellent Time Management and problem-solving skills

In addition to the above it is expected that any candidate is able to display a good understanding of the general market sector, can exhibit sound business acumen, have excellent interpersonal skills and is comfortable and confident when dealing with Senior-level management.

Education

  • Has the appropriate level of education or professional related qualifications

Other Information

  • This is a fixed term contract position, circa 7 months
  • The jobholder must possess a full driving licence

Remuneration Package

  • Base salary circa £40,000 per annum
  • Performance based quarterly bonus – sales incentive scheme
  • Company car
  • Competitive company pension scheme
  • 27 days holiday, exclusive of bank/ public holidays
 

Apply Here

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