Coronavirus / COVID-19 Impact at Hyundai Finance and Kia Finance

We are working hard to ensure that we are able to speak to customers that really need our assistance during these unprecedented times and we would like to thank you for your continued patience and understanding. We want to assure you that we are doing everything we can to support all of our customers during this difficult and unsettling period.

Please visit our dedicated Coronavirus (COVID-19) pages at Hyundai Finance and Kia Finance where you can find more information and support as well as being able to manage elements of your finance contract online.

"Putting customers first is at the heart of everything we do and central to our culture"

Hyundai Capital UK Limited has grown both exponentially and organically since it was formed as a joint venture in July 2012. As a captive finance provider this mirrors the continued success of both our manufacturer partners, Hyundai Motor UK and Kia Motors UK.

Alongside the competitive finance products and facilities we offer, we strive to differentiate our proposition at every opportunity by creating additional value for our customers. This we believe will give us a long term sustainable competitive advantage versus our competitors and moves us away from the risk of commoditisation.

Putting customers first is at the heart of everything we do and central to our culture. Whether it be supporting the extensive franchised networks via our team of dedicated Business Development Managers (BDM’s), supporting cash flow through the provision of wholesale funding facilities, or the development of a sustainable Trade Cycle Management programme – our thinking starts and ends with the customer.

We embrace our corporate values of strategy and execution, neither being able to exist in isolation, and undertaken at speed to be receptive to an ever changing marketplace and customer needs.

Hyundai Capital UK will continue to invest & evolve for the future. Drawing from the diverse experience and knowledge base our employees bring to the organisation. We have a long term commitment from our shareholders, and ambitious plans for our business.

Awarded 'Captive Finance Company of the Year', our vision remains simple - to become the most agile automotive finance company in the marketplace; admired by our manufacturer partners, our dealer partners, our employees and of course by our customers.

Ian Whittaker

Managing Director Hyundai Capital UK Limited


Shareholding Structure

About our shareholders

Santander Consumer UK

Santander Consumer Finance provides a range of highly competitive products designed for purchase of personal, business and leisure vehicles. Our finance and related solutions are distributed through major motor manufacturers and a network of dealers via more than 4000 points of sale across the UK. We are the UK’s leading independent finance company and currently have over half a million live customer agreements.

Santander Consumer Finance is a wholly owned subsidiary of Santander UK plc, a leading financial services provider in the UK offering a wide range of personal and commercial financial products and services. We are authorised and regulated by the Financial Conduct Authority in respect of agreements regulated by the Consumer Credit Act 1974 and for general insurance mediation activity. In addition, we are a member of the Finance & Leasing Association and we meet all of the standards set out in their Lending Code.

Santander Consumer UK

Hyundai Capital Services (Korea)

Hyundai Capital Services (Hyundai Capital) is a South Korean consumer finance company providing a range of auto financing, auto leasing, personal loan and home mortgage products.

Established in 1993, Hyundai Capital is the largest provider of auto financing in Korea, and is also a major player in the auto lease market. Hyundai Capital subsequently changed its trade name to Hyundai Financial Services Co. in April 1995.

In January 1996, Hyundai Capital was licensed as an instalment financing company by the Ministry of Strategy and Finance of Korea.

Shortly thereafter, Hyundai Capital commenced its housing and automotive instalment financing businesses and began providing automotive financing to purchasers of new and used Hyundai Motors vehicles.

Hyundai Capital’s principal business areas are as follows:

  • Automotive Finance: Automobile financing offering loans and leasing to new and used car buyers.
  • Credit Loan & Housing Loan: Credit and housing loans guaranteeing discounts and high-credit lines.
  • Commercial Finance : Commercial finance providing customized funding to help corporate investment and growth.
Hyundai Capital Services (Korea)

Hyundai Motor UK

In 1967, in an innovative arrangement, Chung Ju-Yung started the Hyundai Motor Company to build the Cortina in Korea, in association with Ford. Smart enough to realise world-class expertise could unlock lucrative new markets, Chung hired former Austin Morris boss George Turnbull in the 1970s to lead development of the very first Hyundai car.

Within two decades Hyundai was exporting in volume, to the huge US market among others. Today, Hyundai has the world's biggest car plant. Ulsan, in South Korea, builds 1.5 million cars a year - the equivalent of one every 20 seconds, thanks to 34,000 personnel and berths where three 50,000 ton ships can anchor simultaneously. It's also known as the 'forest plant', because it has 58,000 trees landscaped within it.

Hyundai Motor UK

Kia UK

Kia Motors Corporation was founded in May 1944 and is Korea’s oldest manufacturer of motor vehicles. From humble origins making bicycles and motorcycles, Kia has grown – as part of the dynamic, global Hyundai-Kia Automotive Group – to become the world’s fifth largest vehicle manufacturer.

Today, Kia produces more than 1.4 million vehicles a year at 14 manufacturing and assembly operations in eight countries. These vehicles are sold and serviced through a network of more than 3,000 distributors and dealers covering 172 countries. The Corporation has more than 40,000 employees and annual revenues of more than US$17 billion.

In its ‘home’ country of South Korea, Kia operates three major vehicle assembly plants – the Hwasung, Sohari and Kwangju facilities – plus a world-class research and development centre employing 8,000 technicians at Namyang and a dedicated environmental R&D centre. The Eco-Technology Research Institute, near Seoul, is working on hydrogen fuel-cell vehicles for the future as well as state-of-the-art end-of-life vehicle recycling technologies and processes. Kia spends 6% of its annual revenues on R&D and also runs research centres in the USA, Japan and Germany.

Recently, Kia has completed construction of its first-ever European engine and vehicle assembly plant (in Slovakia) and its second manufacturing facility in China. The building of Kia’s first plant in the USA is progressing on schedule for an opening in late 2009. All three of these new plants have a capacity to build up to 300,000 vehicles annually on flexible assembly lines that can manufacture several different models simultaneously to adapt to global changes in buying trends.

Kia UK

Products & Services

Hyundai Capital UK is committed to providing Hyundai and Kia dealers with a range of products and services needed to meet the high expectations of today's consumers.

Personal Motor Loan

A traditional way for customers to finance their car with a fixed interest rate, fixed monthly instalment product where the initial deposit and repayment period are structured to reflect customer needs.

The agreement is secured on the asset and ownership passes to the customer when all payments have been made.

Personal Motor Loan

Personal Contract Purchase

Personal Contract Purchase is now a well-recognised and attractive product in the UK market and over recent years it’s become a growing success story for Hyundai Capital.

At the start of the customer's agreement we'll set an optional final payment for their chosen car, this will be based on the term and approximate annual mileage.

Customers pay a deposit and then make monthly repayments based on the outstanding loan balance less the optional final payment.

At the end of the agreement customers have three options:

  1. Retain - Pay the optional final payment and take ownership of car.
  2. Return - Hand back the car with nothing more to pay. Subject to mileage and fair wear and tear.
  3. Renew - Part exchange the car and use any equity as a deposit on your car. If any available, which cannot be guaranteed.
Personal Contract Purchase

Insurance Products

Hyundai Capital also offers the following two insurance products to the Hyundai and Kia Networks:

  • Return to Invoice (RTI)- in the event of a total loss through an accident, this insurance covers the difference between a motor insurance settlement and the amount originally paid for the vehicle.
  • Guaranteed Asset Protection (GAP)- in the event of a total loss through an accident, this insurance covers any shortfall that exists between a motor insurance settlement and the amount outstanding on finance.

These products are co-branded with Santander and are administered by The Warranty Group.


Management Values and Philosophy






  • Registered Address

    Floor 2 London Court, 39 London Road, Reigate Surrey, RH2 9AQ